Call Center to Answer Healthcare Questions

By: The Associated Press
By: The Associated Press

Jackson, Mississippi Mississippi officials emphasize that a 1,000-employee Hattiesburg call center will answer questions regarding not only subsidized insurance through the federal Health Insurance Marketplace, but Medicare and other subjects.

Gov. Phil Bryant announced plans Thursday for the General Dynamics Corp. center. Mississippi is giving the Falls Church, Va., company a $1 million incentive to aid setup.

Federal officials have indicated that the call center contract is expanding to accommodate questions about the marketplace, also called a health insurance exchange. But they also say that the center will also take calls on Medicare.

Bryant blocked efforts for Mississippi to create its own exchange and strongly opposed Medicaid expansion, the other major prong of the federal health overhaul. Spokesman Mick Bullock says it's unfair to say the state is aiding the health overhaul.

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