It was Thursday afternoon when Betty Arnold received a random phone call.
"And this person told me her name was Sharon and that she was calling to let me know that she was sending me a new Medicare card," explained Betty.
Betty, however, already has a Medicare card that is working fine. Once the person on the other side of the line started reading Betty's checking account number and asking for money, Betty said she knew it was a scam.
"And she said your account number is, and she started reading numbers and she had the first three numbers in the series of my checking account." Betty stopped her right there. She realized the caller had too much information for a stranger to have. After three phone calls from this unknown number, Betty said she had enough. That's when she decided to call her bank.
"I then went to my bank, and was advised by my banker to close that account and open a new one." said Betty.
Betty's banker called the unfamiliar number and felt closing the account was the best protective measure. With the message the banker heard, she agreed it was a scam.
"My banker called this number and got a message, 'that if you get a call from this number, hang up immediately it's a medicare/medicaid scam'."
Betty told us she realizes how fortunate she is to have not fallen for this scam. She wants to warn others who might receive the same calls.
"Check with social security and do just like I did, go to the bank," said Betty.
In these types of situations, Betty said the bank will flag the account that may be affected. This will allow you time to close it and create a new one.