Two librarians resigned last week. Critics say the problems are deeply rooted and come at the expense of the public.
Sarah Mutziger and Heather Harrison are both former employees. Mutziger, who worked in the children's department, resigned four years ago. Harrison resigned last week.
The main reason they say they resigned was, basically, a lack of leadership.
"The problem is how restricted we were," said Mutziger.
Prior to approaching the library's board of trustees with her concerns, Mutziger says she was contacted by more than a half dozen other former library employees who felt the same.
"And what happened was people that I didn't even know, who are also former employees, started sending me e-mails and letters and testimonials about their experiences," Mutziger said.
Bottom line, Mutziger, Harrison and the people who wrote these letters all claim that there is a lack of transparency.
"We, the taxpayers, pay close to, over $900,000 a year to support the library and everything about the library should be transparent," said Mutziger. "The budget should be transparent. The notes from the monthly business meeting should be available with the click of a button from a website."
Newscenter 11 spoke with the director of the library, Steve McCartney. Although he said right now he cannot speak on camera about the issue, McCartney did say that he is working with the library's Board of Trustees to address the concerns that have been raised.
In an interview by phone, board of trustees chair, Bobbie Gibson, said the board is taking care of the concerns that it can and working to address the others.
Meanwhile, Mutziger and Harrison are making a plea to the public.
"We would like the community to really take charge of these concerns because it's their library," said Harrison.