Back in April, a local animal shelter, Lucky Dog Rescue, won a year's supply of dog food from a contest run by 1-800 Flowers.com, or so it thought. Ashley Owen Hill explains that one of her friends used her Facebook-famous dog to help the rescue out.
"A friend of mine that lives in Colorado, she has a therapy dog named Stacy May that has a really popular Facebook page with over 18,000 fans and she's a friend of mine," said Hill. "And she entered it on behalf of Lucky Dog Rescue so that my dogs could benefit from the free dog food."
Hill has called the company numerous times, once even being told that they never knew anything about a contest. Soon after, 1-800 Flowers did acknowledge that a contest was held, but that since the prize was technically won by her friend, it was non-transferable to the shelter, even though Hill says that was never stated in the contest rules.
"This has been going on for so long and it has been such a headache for everyone involved because it's supposed to be such a simple thing; you win a contest and the food is sent," Hill said. "It wasn't supposed to be this reaching out and spending hours on the phone with this company just to kind of the door slammed in your face."
Hill says the shelter needs the donations now more than ever, and hopes that her story will encourage people to give dog food since she goes through about a bag a day.
"A lot of people voted thinking I would win this dog food, and now that they think I've won it, no one is really donating dog food because they think we have a year's supply of dog food coming, and I don't," Hill said.
We contacted 1-800 Flowers.com and PR consultant Yanique Woodall has confirmed that the company has donated a 2-year supply of dog food to Lucky Dog Rescue.