Water Billing Subject of Council Work Session

Some changes could be on the way for water bills in Meridian.

During a work session Thursday, city council members requested a review of the billing system. They say the system is confusing for some residents and changes need to be made.

Ward 1 councilman, Dr. George Thomas, led the charge to simplify water bills.

"I'm telling you, because for the vast majority of people in this city, that is a complicated looking piece of paper," said Thomas.

City officials converted from single cards for water bills to a full sheet of paper, which contains much more detailed information about customers' bills.

"It does contain a lot of information on the bill," said city clerk and chief financial officer, Ed Skipper, who said the changes in billing were made to improve efficiency. "We've implemented new software for accounting and billing and functions and that gives us more reports, so we can analyze the whole system better."

"I don't know if we'll make a lot of changes, but I think it will be emphasized very clearly on that bill when it's due and what your billing dates were," said Thomas. "A lot of other material on there that people don't want will be left off."

Thomas says any information that would be left off the bill would still be available at the water department.

City officials are also looking at the possibility of contracting out the job for reading water meters. By doing this, they say the person or persons would work under a contract and the city would not have to pay for benefits, in turn, saving the city money.

At this time there's no word on when any of the proposed changes could take place.

Since the new city hall has opened, there are some new ways to pay your water bill. You may take it up to the second floor of city hall or place it in the drop box outside. And customers may still use the dedicated drive-thru method at Trustmark National bank downtown.

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